Shipping & Returns

Price of Goods:  All prices are quoted inclusive of Australian 10% Goods and Services Tax (GST). When you go through checkout, your invoice will show the amount of GST included in your purchase. This amount is not added to your total. A tax invoice will be provided when your order is mailed.

Delivery Terms and Post & Handling (P&H) charges:  Upon receipt of the order and verification of payment, goods will be dispatched by Australia Post (within Australia) within three working days. International orders will be dispatched by customer’s preferred method of delivery.

Delivery and P&H charges for all purchases are as follows:

Orders within Australia:  If you live in the area then store pick-up is available. There  is no shipping charge. If you wish to  pick up your order then please contact us to arrange a suitable time. After hours pick-up is available.

Postage is charged according to the weight of the items purchased. Each product has an individual postage charge, but this is combined when multiple items are purchased, providing significant savings. Postage will be automatically calculated for you in your shopping basket. Base postage prices are as follows:

Postage is FREE for all orders over $80.00 within Australia). The free postage should be automatically reflected on your invoice on checkout - please contact us if this does not occur.

A standard shipping rate will apply to orders under $80.00. The standard shipping rate is currently $7.00. This excludes international customers and large items such as cutters and albums. 

Overseas Orders:  Please contact for shipping quotes.

Express Post: is available on request. Please contact us if you wish to have your item delivered by Express Post and we will advise the cost.

Registered Post: is an additional $2.60. If you wish to have your items delivered by Registered Post, please select this from the postage options. We do recommend insurance for any orders over $50, as Australia Post will not cover loss or damage above this amount for uninsured items.

Minimum order amount:  There is no minimum order amount.

True to colour: Customers should be aware that the colour of images of papers and other products displayed on this site and viewed on your computer may not be exactly the same as for the actual product. We endeavour to display images in as true to actual colour as is possible but even then the image you see displayed on your screen may be different. If you are unsatisfied with the product you receive, see our refund policy for the steps you should take to have this matter rectified.

Payment Options

• Internet banking or over the counter deposits at Commonwealth Banks (payments be be finalised within 5 working days of ordering - please quote your order number or name).  Please allow 48 hours for your payment to reach our account, if the payment is being processed through another bank other than St George (where our account is held).
  
  
• Banking details can be found on your Confirmation of Order email, scroll down towards the bottom.
  
  
• Paypal (credit cards accepted via Paypal) - minimum transaction $10.00
  
  
• Credit card by phone:  please phone through your credit card details (during business hours) to complete your order to 0423 275577.   The credit card must be in the name of the person who placed the order.
  
  
• Money order (goods posted immediately upon receipt of money orders.
  
  
• Personal Cheque - please note all personal cheques require a mandatory clearance time of 5 working days (unfortunately the actions of customers bouncing cheques has forced me to enforce this rule for everyone!)

Layby Option is available

Amount of Layby:  There is no restriction (either minimum or maximum) on the amount of any layby.

Payment options:  Layby payments are preferred by way of direct deposit to our bank account, which will be provided on your invoice when you place the order. If you prefer to have your credit card direct debited on a monthly basis, please contact us on (02) 47 741784 or email us as scrapofyourlife@bigpond.com to arrange this option.

Initial Deposit : In order for us to hold your layby, there is an initial deposit of 10% of the value of the layby. This should be paid within 7 days or the layby will be cancelled and items returned to stock.

Length of Layby and Payment Requirements:  Layby’s will be held for a total period of 3 months, however we will consider other arrangements, just contact us. You should make payments towards your layby at least once a month. Payment amounts are up to the customer, but you should continue to use your Order reference as your bank reference each time you make a payment. Customers can choose to pay as frequently as they like.

If, for any reason, you are unable to finish paying your layby within the 3 month period, please contact us and we can discuss a further payment plan for you if it is suitable.

Cancellation or Non-payment of Layby:  If at any time you cancel your layby or do not pay within the time frame and don’t contact us, you will be entitled to receive a refund for all monies paid less a $20 or 10% fee (whichever is the lesser) for return to stock.

Packaging Commitment

All items are packed carefully to ensure they arrive to you in perfect condition. The majority of my orders ship in strong/sturdy pizza boxes.  I also use Australia Post padded and tough bags where required. If for some reason there is damage during transport please also contact me to in order for an assessment to be made. 

Refund Policy:  At Scrap of Your Life we will take every possible care to ensure that the supplied goods are true to your order, are in perfect condition when dispatched and are securely packaged.

• If you receive a faulty item please contact me immediately at scrapofyourlife@bigpond.com  The item will need to be returned for assessment before a refund is issued.
  
  
• Occasionally an item you order might be out of stock.  If this happens your order will ship with a refund in your box (if you paid via bank deposit) or the refund will be sent to your Paypal account (if you paid with Paypal).
  
  
• Products WILL NOT BE SUBSTITUTED without your consent.
  
  
• If a "clearance item" is unavailable, you will not be contacted and just provided a refund.